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Our Services
General Services
APPOINTMENTS/DROP-OFFS/EMERGENCIES/FEES Our patients are seen in the following order: emergencies, appointments, walk-ins. We will do our best to honor your appointment time; however, if there is a patient involved in an emergency situation, we will need to address the needs of that patient first.
Walk-ins are certainly welcome, but please be advised that there is an urgent care fee of $81.50.
If you are dropping off your pet for the day for medical care or a surgical procedure, we ask that you are here no later than 9:00 a.m. This allows the staff and doctors to assess your pet's needs and begin medical care/treatment more quickly. |
BEHAVIORAL MEDICINE | Illness doesn't always have a physical cause. We are well versed in animal behavior and can help determine the cause of such disorders as separation anxiety and obsessive behavior, and then develop a treatment regimen for the client. |
BLOOD TRANSFUSIONS | We maintain a supply of blood for all types of pets in case of emergency. The blood is collected from donor pets that live with their owners, and all blood is carefully screened for disease. |
DENTAL CARE Regular professional cleaning is important to maintaining your pet's teeth. We use modern and safe ultrasonic scalers to clean each tooth thoroughly - above and below the gum line.
Dental technicians polish teeth to create a smooth, lustrous tooth surface more resistant to plaque buildup. Fluoride treatments help strengthen enamel and reduce tooth sensitivity.
By utilizing our digital dental xray system, we can find problems that may not be aparent above the gum line.
Advanced dental care is available by referral including root canals, caps and braces. |
EMERGENCY AND CRITICAL CARE Please call ahead if possible, so that we can prepare for your emergency situation.
Our professional staff has the capability to handle most emergency and critical situations that your pet may encounter.
If your pet has a medical emergency requiring immediate attention after our hospital hours, go immediately to Dekalb Gwinnett Animal Emergency Clinic, Inc. They are located at 6430 Lawrenceville Highway, Tucker, GA 30084. Their phone number is 770-491-0661. Their hours are Mondays-Thursdays 6:00 p.m. - 9:00 a.m., and weekends from Friday 6:00 p.m. - Monday 9:00 a.m.
If you have an urgent question needing an immediate answer after our hospital hours, you may page a doctor at 404-837-0611. The doctor pager hours are Mondays - Fridays from 7:00 p.m. to 10:00 p.m., Saturdays from 5:00 p.m. to 10:00 p.m., and Sundays from 5:00 p.m. to 10:00 p.m. The doctor will return your call as soon as possible. If the doctor thinks your situation requires immediate attention, you will be referred to Dekalb-Gwinnett Animal Emergency Clinic. |
FULLY STOCKED PHARMACY/MEDICATION REFILLS Save yourself an extra trip by filling you pet's prescription while you are here for an appointment.
Please call 24 hours in advance for a medication refill.
Please remember that many medications require monitoring by regular check-ups and bloodwork before refills can be dispensed. The doctor will tell you what protocol the medication your pet is on requires. The doctors may not be able to honor your refill request if your pet has not had the necessary bloodwork and exam required for the medication. If you suspect your pet is due for blood work, please call ahead so you do not run out of medication.
Refill requests called in before 12:00 p.m. will be ready after 4:00 p.m. the same day. Refill requests called in after 4:00 p.m. will be ready the following day after 12:00 p.m. |
HOSPICE/EUTHANASIA SERVICES Saying goodbye to a long-time friend is painful.
We work with clients to ensure their pet's comfort and dignity. Services include in-hospital and at-home euthanasia.
We work with several local pet crematories that can honor any special wishes you may request. |
IMMUNIZATION AND WELLNESS CARE We strive to prevent illness whenever possible. The time and effort invested in Wellness programs has rewards for both pets and owners.
Our Wellness programs are designed specifically for your pet and include: Comprehensive physical exams; internal parasite testing; heartworm and flea control; AAHA vaccination guidelines; spay and neuter procedures; and specialized blood tests for all life stages. |
INTERNAL MEDICINE | We cover all areas of internal medicine, including: Cardiology; Ophthalmology; Neurology; Dermatology; Gastroenterology; Oncology; Endocrinology; among others. |
MICROCHIPPING Microchips have helped reunite thousands of pets with their families.
We offer the most widely used microchip product, Home Again, to increase the chances of a safe recovery. |
MOBILE VETERINARY CLINIC / HOUSECALLS Some of our pet owners and patients are much more comfortable having our veterinary servces brought to them.
Our new 26 foot LaBoit Mobile Veterinary Clinic allows our hospital to take many of our veterinary services "on the road".
Our state of the art mobile vet clinic allows us to bring many of the regular services performed at our main hospital to your location such as immunizations and wellness visits, laboratory tests, digital xrays, surgical procedures, dental procedure and at home euthanasia.
If you would like to find our more about these services, plase ask one of our staff members and they can help schedule a housecall visit for your pet. |
NUTRITIONAL COUNSELING We proudly recommend and carry Hill's Science and Prescription Diets.
Our doctors work to find the best nutrition for your pet's special needs, and in some cases will suggest an IVD or Purina diet that we will special order for you.
Please call ahead to confirm a desired purchase, as some items are not in stock every day. |
PAIN MANAGEMENT Veterinary patients feel pain and discomfort under the same circumstances as people do.
We know that recognizing and alleviating pain in animals is the essence of good patient care.
We stay up to date on the most current pain managment protocols and medications and can taylor make a specific pain managment program for your individual pet. |
RADIOLOGY Radiology – or X-rays – help our veterinarians evaluate musculo-skeletal, cardiovascular(cardiopulmonary), gastrointestinal, reproductive and urinary systems.
In the spring of 2008, we upgraded our radiology capabilities to digital radiology. Our Sound Technologies Digital Radiology (DR) system utilizes very high resolution radiographic images that are generated and stored by computer. These images can be burned onto CD's or transmitted on the internet anywhere in the world for evaluation or consultation.
Our DR System also has the capability for our veterinarians to do virtual surgery via our Orthoplan Software. This software allows us to plan an orthopedic procedure on a computer screen, utilizing planning and measuring tools and performing virtual surgery utilizing cut/paste functions. These computer images are saved and utilized for planning and performing the actual surgical procedure.
Our clients can also access their pet's xray digital images on line. To view your pet's images on the web go to www.vetpacs.com and enter your pet's access code. |
ADULT STEM-CELL THERAPY Stem Cells are your pet's own natural healing cells that help regenerate inured tissues.
These cells are capable of differentiating into a variety of tissue types, including: tendon, ligament, bone, cartilage, smooth & cardiac muscle, liver, and others. Our veterinarians are able to harvest these adult stem cells from your pets body fat. These harvested fat cells are sent to a special lab in California where they are processed for stem cell treatment. Within 48 hours of collection, your pet's own regenerative stem cells are returned to us for immediate use for your pet.
VSRC (VetStem Regenerative Cell) therapy produces more normal and complete healing because it aides the body's natural healing process. The use of VSRC therapy has been used successfully for osteoarthritis, as well as soft tissue orthopedic issues.
Dr. Smith is a Credentialed Veterinarian who trained to collect and administer stem cell regenerative material to dogs and cats for the treatment of osteoarthritis.
To learn more about this new therapy, please visit: www.vet-stem.com |
THERAPEUTIC LASER THERAPY Our veterinarians now offer one of the latest technologies in health care for your pet. This FDA cleared, deep-penetrating light allows relief of pain through the release of endorphins and stimulates the injured cells to heal at a faster rate.
Our Companion Therapy Laser can be used for various disorders that respond to laser therapy such as arthritis, hip dysplasia, various skin conditions, otits, wound healing, degenerative joint disease, cystitis and many other conditions.
To find out if your pet might benefit with laser therapy, please ask one of our staff members or visit: www.companiontherapy.com. |
ULTRASOUND This non-invasive, state-of-the-art technology uses sound waves to painlessly examine specific internal organs, primarily abdominal organs.
Pregnancy exams are also available utilizing ultrasound. |
Financial Services
PAYMENTS In order to continue to provide the highest quality services for our clients, we must require that payment for our services is due at the time that these services are performed.
In the event that your pet needs hospitalization, you may be asked to leave a partial deposit. The initial deposit will include the office visit plus half of the estimated costs of treatment. The balance is due upon completion of services. The full fee is required at the time of discharge.
We do not provide payment plans or arrangements. Fees for follow-up visits are not included in most initial procedures and will be billed separately as services are rendered.
We accept cash, personal checks with proper identification, Visa, Mastercard, and Discover. Other financial options that we offer include CareCredit and Citi Health, who offer third-party payment plans to qualified applicants. |
ESTIMATES | We recommend that you request a written estimate for surgeries. Please remember that this is an estimate of charges. Estimates can vary due to the size of your animal and the length of the surgical procedure, which could require more or less anesthetic agents during surgery and additional pain medication to ensure a comfortable recovery. |
Bathing/Boarding
BATHING Treat your pet to a luxurious bath.
We offer a variety of shampoos including medicated and cleansing shampoos that will leave your pet looking, smelling, and feeling fresh and clean. A complimentary nail trim and ear cleaning are provided with each bath.
We do not currently provide grooming services. |
BOARDING While you are away, we will provide your pet with the best of care and lots of attention in our boarding facility.
Our Patient Care Specialists make sure our guests are happy and comfortable during their stay with us.
Your pet must be up to date on all vaccines, including a Bordetella vaccine every six months, and a fecal test in order to board with us.
Any personal belongings such as blankets and toys are not guaranteed to be returned with your pet. Please be prepared to take your pet's collar, leash, and/or carrier with you when you drop off your pet.
Please pick up your pet before we close to avoid charges for an additional night of boarding. |
Surgical Services
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